About Us

Audiological care in Polk County for over 62 years.

Lakeland Hearing Care: About Our Practice

We are one of the most established audiology practices in the area. We have the knowledge and experience to diagnose, educate, and treat patients of all ages to get them well on their way to good hearing health. We take a personal approach to patient care. We believe in serving our patients by listening to your needs and going the extra mile to meet those needs. Lakeland Hearing Care’s team of audiologists work with you to find a customized plan that will help you with your hearing.

With years of experience, we have the knowledge and background to help you manage your hearing loss. Whether you need hearing aids or another solution, we are here to help.

Lakeland Hearing Care is part of Central Florida Speech & Hearing Center, an organization that has been serving Polk County’s hearing needs for over 62 years.

Let us know how we are doing!

Meet the Audiologists

Katie Nail at Lakeland Hearing Care

Dr. Katie Nail - Au.D., CCC-A

Doctor of Audiology

“My name is Katie Nail and I am the Director of Administration in Audiology at Lakeland Hearing Care and Central Florida Speech and Hearing Center. I am a Clinical Audiologist and received my Doctorate in Audiology from the University of South Florida in 2016. I joined the Center’s team in 2015 while in my residency and was blessed to stay on the team after graduation. I am privileged to work at a clinic that takes the time to build relationships with patients while following best practices for hearing healthcare.

I have lived in Florida for most of my life. I was born here, lived here for eight years, and then moved to Texas where I lived in Sugarland for two years, a suburb outside of Houston, Texas. My family was then relocated to Austin, Texas where I lived until I graduated high school. I enjoyed my time in the Lone Star State! I am happy to be back in Florida with extended family and enjoy raising my little family here.

My husband and I have a son and daughter and we love spending our weekends with them. Family time is very important to us. During the week, my focus is helping other families with their loved ones hear so they can enjoy their times together.

It is so important to hear your loved ones and build memories together. Let me help you with you or your family member’s journey to better hearing and a better quality of life. It is my sincere pleasure to do so!”

“Whoever has ears, let them hear” – Revelation 2:7

Katie May at Lakeland Hearing Care

Dr. Katie May - Au.D.

Doctor of Audiology

“My name is Katie Zayas May and I am the Audiology Director of Operations at Lakeland Hearing Care and Central Florida Speech and Hearing Center. I am a Clinical Audiologist and earned my Doctorate of Audiology and Bachelor of Arts degree in Communication Science & Disorders from the University of Florida. My clinical externship was completed at UF Health Shands Hospital in Gainesville, FL and I joined the staff at Central Florida Speech and Hearing Center in June of 2014.

My special interests include adult diagnostics and hearing aid fittings. I am a native of Tampa, FL, but moved to Lakeland as my husband is a native Lakelander. We have two children and together we enjoy attending Florida Gator football games, going to the beach, and Walt Disney World.”

“When you start using senses you’ve neglected, your reward is to see the world with completely fresh eyes.” – Barbara Sher

Headshot of Shaila Perez, audiologist at Lakeland Hearing Care in Florida

Dr. Shaila Perez - Au.D., FAAA

Doctor of Audiology

“My name is Shaila Perez and I am a graduate from Wayne State University (in Michigan), where I earned my Doctorate of Audiology degree in May of 2015. Upon completing my residency at Michigan Ear Institute, I relocated to Lakeland, FL and joined The Barranco Clinic full-time, working in the medical field of audiology. A few years later, I joined Central Florida Speech and Hearing as a clinical audiologist in February of 2018. I was very happy to join the Center as the only Spanish speaking Audiologist as I am a native from Yauco, Puerto Rico.

I am well versed in all fields of Audiology; however, my passion lies predominantly in clinical diagnostics, hearing aids, and implantable devices including osseointegration devices (BAHA) and cochlear implants of all age groups. I am part of the local craniofacial team which meets at our Center.

I am very family oriented and enjoy going to the beach and spending time with family. I love all things related to my daughters!”

“The ear is the only true writer and the only true reader.” – Robert Frost

Petra Cardoso-Chavez at Lakeland Hearing Care

Dr. Petra Cardoso-Chavez - Au.D., FAAA, CH-TM

Doctor of Audiology

My name is Petra Cardoso-Chavez. I am a clinical audiologist at Central Florida Speech and Hearing Center. I obtained my Bachelor of Arts degree in Communication Sciences and Disorders from the University of South Florida in 2018.  Afterwards, I furthered my education and earned my Doctorate of Audiology degree from Nova Southeastern University in 2022. I have a passion for helping individuals achieve better hearing health. I enjoy working with all populations, from pediatric to geriatric. I am particularly passionate about diagnostics, tinnitus and fitting hearing aids using best practices. I am fluent in both English and Spanish, enabling me to provide comprehensive services in both languages.

I am a Polk county native, born and raised in Winter Haven. In my free time, I enjoy spending time with my significant other, our daughter and our families.

Logan Bonadio at Lakeland Hearing Care

Dr. Logan Bonadio - Au.D., ABAC

Doctor of Audiology

My name is Logan Bonadio, and I am thrilled to be joining the Center as a Clinical Audiologist in May 2023. I grew up in Las Vegas, Nevada, but have called Ohio, Texas, and Florida my homes along the way. I graduated with my Doctorate in Audiology in 2020 from the University of Texas at Dallas before finding my way to Lakeland, where I worked at Watson Clinic’s Hearing Center for over 2 years. I live in Lakeland with my husband and our Boston Terrier, Nutmeg. In my spare time, I like to read, thrift, and visit the theme parks.

One of my first patients told me that by fitting her hearing aids, I had let her out of jail; jail of isolation, miscommunication, and disconnection from her world. This is why I love audiology! We have powerful tools at our disposal to treat our senses and our souls. Through adult diagnostics, assistive listening devices, hearing aids, and implantables (cochlear implants and osseo-integrated technology), we have a variety of solutions to get you hearing better.

“Listening is an art that requires attention over talent, spirit over ego, and others over self.” – Dean

Headshot of Amanda Hildago, doctor of audiology at Lakeland Hearing Care in Florida

Dr. Amanda Hidalgo, Au.D., ABAC, CCC-A

Doctor of Audiology

Hello there! My name is Amanda Hidalgo and I am happy to be joining the team here at CFLS&H Center as the pediatric audiologist. I graduated with my doctorate from West Virginia University in 2016. I am originally from West Virginia and moved to Florida in 2015. I have worked in private practice and ENT and enjoy working with kiddos, families, and adults. I love working with people on their journey to better hearing. I work with hearing aids, cochlear implants, and bone anchored devices. I tell my patients that there is always a solution to every problem, sometimes we just have to get creative to figure it out.

In my free time, I love to spend time with my husband, our two year old son, and our cats. I enjoy crafting, organizing, and thrifting.
Tonya LaLonde at Lakeland Hearing Care

Dr. Tonya LaLonde - Au.D.

Clinical & Outreach Audiologist

Hello. My name is Dr. Tonya LaLonde, and I am a clinical Audiologist. I have been an Audiologist since 2002 with a Master of Science degree from Bloomsburg University of Pennsylvania and earned my Doctor of Audiology degree in 2008 from Arizona School of Healthcare Sciences/A.T. Still University. With over 20 years of experience, I am well versed in all areas of Audiology and enjoy them all.

My experience has varied from ENT practices, private practice and ownership, hospital and VA experience, vestibular/balance diagnostics and rehabilitation, aural diagnostics and rehabilitation, auditory brainstem response and P300 potentials. My role on this wonderful team of practitioners is Outreach and New Services Development and Promotion. We are always wanting to offer more services to our growing community.

In my spare time, I homeschool my 2 children- 12 and 17, play keys and sing in our 5-piece oldies variety rock and roll band, am active at church, quilt, garden, write (I have authored 4 books), play board games, and go to my kid’s athletic games and practices. Life is short and we always want to make every moment and conversation count.

“Iron sharpens iron.”– Life is about living it together and helping each other.

Tomi at Lakeland Hearing Care

Tomi Thomas - H.A.S.

Hearing Aid Specialist

My name is Tomi Thomas and I am a Hearing Aid Specialist at Central Florida Speech & Hearing Center. I have been practicing since 2008. I am from Dade City, Florida and worked in a clinic in that area for the past 17 years. I joined the staff here at Central Florida Speech & Hearing Center in November 2021.

I enjoy troubleshooting and problem solving with my patients to ensure that all of their hearing needs are being met. I enjoy the challenge of my profession to help people hear their friends and family better. It is my greatest passion knowing that I can contribute to someone understanding their grandchildren better, to enjoy their conversations with their spouse, to interact with a group at a restaurant or church, or to hear the television clearly.

I am excited to begin this new chapter at this facility. Please come by the center to see me. I can clean, adjust, and repair your hearing aids. I can also re-evaluate your hearing during your visit. Thank you for giving me the opportunity to help you on your hearing journey! See you soon!

Brandi Meredith at Lakeland Hearing Care

Brandi Meredith - C-AA

Audiology Assistant

My name is Brandi Meredith and I have been a licensed audiology assistant since 2010. I love working with hearing aids and assisting with diagnostic testing.

Contact Us

Our Office

3020 Lakeland Highlands Road
Lakeland, FL 33803-4338

Call or Text:

Walk-In Hours Monday through Thursday 10AM – 11:30AM & 2PM – 3PM

Monday – Thursday: 8AM – 6PM
Friday: 10AM – 4PM
Saturday: Closed
Sunday: Closed

© 2024 Lakeland Hearing Care

CQ Partners logo at Lakeland Hearing Care

Office Location

We are located off Exit 9 on the Polk Parkway (SR-570) in the Winn Dixie Highlands Plaza. Located inside Central Florida Speech & Hearing Center. Contact us for directions, if needed.